Privacy Policy

Last Updated: May 21, 2023

The following Privacy Policy (the “Policy”) is intended to inform you of our policies and procedures regarding the information we collect and use when you access or use www.CreditUnions.org and any and all related services (the “Services”). If you do not agree with our practices and policies, you may not use the Services.

1. No Financial Records. CreditUnions.org operates independently from your financial instition, and while it may share some of information described herein with our advertising partners, it does not in turn obtain any information about you from those partners. Instead, CreditUnions.org follows this Policy on how it collects, uses, and discloses information.

2. No User Accounts. CreditUnions.org does not allow for the creation of user accounts. We are not a financial institution. Users can not sign up for the Services as no account is needed to use the Services.

3. Information Collected. We collect several types of information from users of our Services. We collect this information directly from you when you provide it to us, and automatically as you use or access the Services.

a. Voluntarily Disclosed Information. When you use the Services, you will have the opportunity to provide us with some information directly. For example, we will collect information that you directly give us as you search our website or fill out the contact form if you wish to contact us, including but not limited to your name, email address, demographic information, questionnaire responses, and phone number. As another example, we may also collect feedback from you regarding your experience using our Services.

Please use this conversation solely to contact us, and do not share any sensitive information with CreditUnions.org.

In order to use our Services, you may be asked to provide billing information to a service that we use as a third-party payment processor, so that we may collect charges owed due to use of the Services. Please note that your financial information will be collected and your payments will be made through our choice of third-party payment processor, and we will not have access to your financial information except as those platforms make them available in order to process transactions.

b. Automatically Collected Information. Whenever you interact with our Services, we may automatically receive information from your browser or device that is generated or transmitted during your use. This may include your IP address, geolocation data, device identification, operating system, the name of your internet service provider, “cookie” information, the type of browser and/or device you’re using to access our Services, the page or feature you requested, and any other information that may be included as part of a standard request for a website.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of the Services.

4. Use of Collected Information. The data collected by CreditUnions.org is used in identifying and addressing user interests, communicating to users about the Services, personalizing users’ experience with the Services, and for operating, developing, and improving the Services. The data collected may also be preserved by CreditUnions.org for archival, restorative, or research purposes. For example, this data can tell us how often users use a particular feature of the Services, and we can use this knowledge to make the Services interesting to as many users as possible.

If you no longer wish to receive such emails, please indicate so by using the unsubscribe feature at the bottom of the email.

5. Disclosure of Information. Except as set forth in this Policy, CreditUnions.org does not share user information with third parties without the user’s consent. Nevertheless, some amount of information sharing is necessary in order for CreditUnions.org to provide and develop these Services. CreditUnions.org may disclose user information in the following circumstances:

6. Security Disclaimer. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

7. Age of Users. The Services are intended for persons who are at least 18 years old. If you are not at least 18 years old, you may not use the Services.

8. Changes to Policy. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the "Last Updated" date above. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

9. Contact Us. To ask questions or comment about this Privacy Policy and our privacy practices, contact us.